Contact information
Talk to a person
PineDazzle is a small operation, and the same people who pack your order answer the email. We are not a call centre and we do not use a bot to close your ticket.
support@pinedazzle.store
We answer within one business day, usually sooner. Include your order number if you have one and it will be faster.
What to email us about
- Where your order is, or a tracking number that has not updated
- Returns, refunds and replacements — see our Refund Policy
- Anything that arrived damaged or is not working
- Which size fits your tree, or how the app works
- Changing an address, before the order ships
Business details
PineDazzle
Lucas Oprea
Calle Juan Cano 35
45370 Santa Cruz de la Zarza
Toledo, Spain
This is our registered business address for legal correspondence. Please do not send returns here — email us first and we will tell you exactly what to do.
Hours
Monday to Friday. Messages sent on weekends and public holidays are answered the next business day.